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Privacy Policy

Effective Date: March 1, 2026

Mazrik is a product of Zilo Infotech Private Limited (“Zilo Infotech”, “we”, “us”, or “our”). At Mazrik, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services (collectively, the “Service”). By using our Service, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

When you create an account or subscribe to our services, we may collect the following personal information:

  • Name and email address
  • Phone number (if provided)
  • Account credentials (managed securely via Firebase Authentication)
  • Billing and payment information (processed securely via Razorpay)

1.2 Usage Data

We automatically collect certain information when you access and use our Service, including:

  • IP address and device information
  • Browser type and version
  • Pages visited, features used, and time spent on the platform
  • Search queries and screening criteria
  • Crash reports and performance data

1.3 Financial Data

If you use portfolio tracking features, we may collect information about your investment holdings and watchlists. This data is stored securely and is never shared with third parties for marketing purposes.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process your subscription payments and manage your account
  • Personalise your experience, including AI-powered stock analysis features
  • Send important service-related communications (account updates, billing)
  • Respond to your inquiries and provide customer support
  • Analyse usage patterns to improve platform performance and features
  • Detect, prevent, and address fraud, abuse, or technical issues
  • Comply with legal obligations

3. Data Storage and Security

Your data is stored on secure servers hosted on Microsoft Azure infrastructure. We employ industry-standard security measures to protect your information, including:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Secure authentication via Firebase Authentication
  • Regular security audits and vulnerability assessments
  • Access controls and role-based permissions for internal systems
  • Database-level encryption on Azure PostgreSQL

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

4. Third-Party Services

We use the following third-party services to operate our platform:

  • Firebase Authentication (Google): For secure user authentication and account management
  • Razorpay: For secure payment processing. Your payment card details are handled directly by Razorpay and are never stored on our servers. Razorpay is PCI-DSS compliant.
  • Microsoft Azure: For cloud hosting, database, and infrastructure services
  • Analytics providers: For understanding usage patterns and improving our Service

Each of these third-party providers has their own privacy policies governing the use of your information. We encourage you to review their respective policies.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. These include:

  • Essential cookies: Required for the platform to function (e.g., authentication tokens, session management)
  • Preference cookies: To remember your settings (e.g., theme preference, layout choices)
  • Analytics cookies: To understand how users interact with our platform and identify areas for improvement

You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our Service.

6. Your Rights

In accordance with the Information Technology Act, 2000 and applicable Indian data protection laws, you have the following rights:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete personal data
  • Deletion: Request deletion of your personal data, subject to legal retention requirements
  • Withdrawal of consent: Withdraw your consent to data processing at any time

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. If you request account deletion, we will delete your personal data within 30 days, except where we are required to retain it for legal, accounting, or regulatory purposes. Anonymised or aggregated data that cannot identify you may be retained indefinitely for analytics purposes.

8. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page and updating the “Effective Date” at the top. Your continued use of the Service after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: